Flight Cancellation Policy
Cancellation Fees (Per Passenger, Per Direction)
| Time Before Departure | Basic Fare/Standard | Economy, Premium, or Business Bundles | Bizfare |
|---|---|---|---|
| 60+ Days Prior | $99 | $0 | $0 |
| 59 to 7 Days Prior | $99 | $0 | $0 |
| 6 Days or Less (Including Same Day) | $99 | $0 | $0 |
Important Information
- Changes or cancellations must be made before scheduled departure.
- No-Show Cancellations apply if you fail to check in or board within the required time.
- Changes to your itinerary are subject to any difference in fare and options prices.
- If your new itinerary is lower in value than your original itinerary, there will be no residual value.
- If you cancel your itinerary, you will retain the value of your itinerary less the applicable cancellation fee and certain carrier charges as a travel credit.
For additional details and terms & conditions on how to use a credit, click here.
All changes and cancellations are subject to the Contract of Carriage.
Non-Refundable Tickets
Most non-refundable tickets can be cancelled for a travel voucher, minus a cancellation fee. Vouchers are typically valid for one year. Check your ticket for specifics.
Refundable Tickets
Refundable tickets provide flexibility and can be cancelled for a full refund. They are generally more expensive. Refund processing times may vary.
24-Hour Cancellation Window
Many airlines offer a 24-hour cancellation window for a full refund, regardless of fare type. This usually applies to flights booked several days before departure. Check with your specific airline for details.
Airline-Specific Policies
Cancellation policies differ between airlines. Always verify the specific policy of the airline you are booking with. Information is usually available on the airline's website.